Privacy Policy — wwwbpex
Your Data, Your Rights

wwwbpex operates the online gaming and sports betting platform accessible at wwwbpex.app and through the wwwbpex mobile app. In the context of this Privacy Policy, "wwwbpex", "we", "us" and "our" all refer to the operator of the wwwbpex platform.

wwwbpex is the data controller for the personal information collected through this platform. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for ensuring it is handled in line with the commitments set out in this policy.

If you have any questions about how your data is handled, or wish to exercise any of your data rights, please contact us using the details in Section 12 of this policy. We will always aim to respond promptly and clearly.

We collect personal information in three main ways: information you provide directly, information generated automatically when you use the platform, and information we receive from third parties such as payment providers.

Information you provide directly:

• Registration details: Your full name, date of birth, email address and any username you choose when creating your account.
• Identity verification documents: A copy of your CNIC, passport or other government-issued identity document where verification is required before processing withdrawals or confirming eligibility.
• Payment information: Your JazzCash account number, Easypaisa number, Raast ID, bank account details or card details used to make deposits or receive withdrawals. We do not store full card numbers — payment data is handled by our payment processors.
• Communication records: Messages you send to customer support, feedback you submit, and any other direct communications with wwwbpex.
• Responsible gaming preferences: Deposit limits, self-exclusion settings and session reminders you configure on your account.

Information collected automatically:

• Device and technical data: Your IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage data: Pages and sections you visit, games you play, bets you place, time spent on the platform, and how you navigate between sections.
• Transaction data: The full record of your deposits, withdrawals, bets, game results and bonus activity on your account.
• Cookies and similar technologies: Session cookies, preference cookies and analytics data. See Section 6 for full details on our use of cookies.

Information from third parties:

• Payment processors: Confirmation of deposit and withdrawal transactions from JazzCash, Easypaisa, Raast, banks and card processors.
• Identity verification services: Results of identity checks where we use a third-party verification provider to confirm the authenticity of documents you submit.
• Fraud prevention services: Risk signals and fraud indicators from third-party fraud prevention providers used to protect the platform and its users.

We use the personal information we collect for specific, defined purposes. We do not use your data for any purpose beyond what is described in this policy without first obtaining your consent or having a clear legal basis to do so.

Every time we process your personal data, we do so on the basis of one or more of the following legal grounds:

• Contract performance: Processing that is necessary to deliver the services you signed up for — including running your account, processing deposits and withdrawals, and settling bets. Without this processing, we cannot provide the platform to you.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering obligations, age verification requirements and fraud reporting obligations.
• Legitimate interests: Processing carried out for purposes that are in wwwbpex's or our users' legitimate interests, such as fraud prevention, platform security, abuse detection and improving the platform — provided those interests are not overridden by your privacy rights.
• Consent: Processing that you have specifically agreed to, such as receiving marketing emails. Where we rely on consent, you have the right to withdraw it at any time without affecting processing that took place before your withdrawal.

wwwbpex does not sell your personal data. We do not trade your information to advertisers, data brokers or any third parties for their own marketing purposes. We share your information only where necessary and only with the categories of recipients described below.

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card processors receive the transaction data necessary to process your deposits and withdrawals in PKR. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where we use a third-party provider to verify your identity documents, that provider receives the document data you submit for the purpose of verification only.
• Fraud prevention and security providers: We share device data, IP addresses and behavioural signals with specialist fraud prevention services to detect and prevent fraudulent activity on the platform.
• Game and content providers: Game providers whose titles appear in the Game Lobby or Live Casino may receive anonymised session data for the purposes of game performance monitoring. They do not receive your personal identity information.
• Analytics providers: We use analytics tools to understand how the platform is used. These tools receive aggregated, anonymised usage data and do not receive your name, payment details or identity documents.
• Legal and regulatory authorities: Where we are required by law, court order or a legitimate legal request to disclose information, we will do so. We will notify you of any such disclosure where permitted by law.
• Business transfers: In the event of a merger, acquisition or sale of part or all of wwwbpex's business, your personal data may be transferred to the relevant parties as part of that transaction. You would be notified of any such transfer in advance where possible.

wwwbpex uses cookies and similar technologies on the website and mobile app. A cookie is a small text file that is stored on your device when you visit a website. Cookies help the platform function correctly, remember your preferences, and help us understand how users interact with the platform.

We use the following categories of cookies:

• Essential cookies: These are necessary for the platform to function. They manage your login session, keep you authenticated while you play, and remember your language and regional settings. These cookies cannot be disabled without breaking core platform functionality.
• Preference cookies: These remember choices you have made — such as your preferred payment method display or responsible gaming settings — so you do not have to re-enter them each time you visit.
• Analytics cookies: These track how pages are used, which sections get the most visits, and where users encounter problems. This data is aggregated and anonymised. It helps us improve the platform experience over time.
• Security cookies: These help us detect suspicious activity, bot traffic and fraudulent behaviour. They are essential for protecting user accounts and the integrity of the platform.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. For mobile app users, cookie-equivalent local storage is used for the same categories of purposes described above.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

• Active accounts: Personal data associated with an active account is retained for the duration of the account's existence plus a minimum period after closure to meet legal obligations.
• Transaction and financial records: Records of deposits, withdrawals, bets and game results are retained for a minimum of five years from the date of each transaction, in line with financial record-keeping requirements.
• Identity verification documents: CNIC copies and verification records are retained for the period required to meet anti-money laundering obligations, which is typically five years from the end of the business relationship.
• Support communications: Records of customer support interactions are kept for up to three years to help resolve any follow-up disputes or queries.
• Marketing data: If you opted in to marketing communications, your email address is retained until you opt out. After opting out, it is suppressed to ensure you are not contacted again.
• Analytics data: Aggregated, anonymised analytics data that cannot be linked back to an individual may be retained indefinitely for platform improvement purposes.

When your data is no longer required, we delete or anonymise it securely. Data stored in backup systems is deleted in line with our standard backup rotation schedules.

wwwbpex takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration or disclosure.

• Encryption in transit: All data transmitted between your device and the wwwbpex platform is encrypted using TLS (Transport Layer Security). This applies to the website and the mobile app.
• Encryption at rest: Sensitive data stored on our servers — including identity documents and financial records — is encrypted at rest using industry-standard encryption.
• Access controls: Access to personal data within wwwbpex is restricted to staff and systems that need it to perform their specific function. All access is logged and audited.
• Payment security: Full card numbers and sensitive payment credentials are never stored on wwwbpex servers. Payment processing is handled by certified payment processors operating under PCI-DSS standards.
• Account security: Passwords are hashed and never stored in plain text. We recommend using a strong, unique password for your wwwbpex account and enabling any additional security features offered on your account settings page.
• Fraud monitoring: Automated systems monitor account activity around the clock for signs of unauthorised access, unusual transaction patterns and other security anomalies.

You have a number of rights in relation to your personal data held by wwwbpex. These rights are set out below. To exercise any of them, please contact us using the details in Section 12. We will respond to all valid requests within a reasonable timeframe.

wwwbpex is strictly an adult platform. It is not directed at, and is not intended for use by, persons under the age of 18. We do not knowingly collect personal data from anyone under 18.

During registration, users are required to confirm that they are 18 or older. Where wwwbpex has reason to believe that a registered user may be under 18, the account will be suspended immediately pending age verification. If it is confirmed that the account belongs to a person under 18, it will be closed, any deposits returned to the source payment method, and all personal data associated with the account deleted promptly.

If you are a parent or guardian and believe that a minor in your care has created an account on wwwbpex, please contact us immediately using the details in Section 12. We will investigate and take appropriate action without delay.

We strongly encourage parents and guardians to use parental control tools available on devices and networks to prevent underage access to online gaming and betting platforms.

wwwbpex may update this Privacy Policy from time to time to reflect changes in our data practices, changes to the platform, or changes in applicable law. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

Where changes are material — that is, where they significantly affect how your data is used or your rights in relation to it — we will make reasonable efforts to notify registered users directly, either by email or through an in-platform notification.

Your continued use of the wwwbpex platform after an updated Privacy Policy has been published constitutes your acknowledgement of and agreement to the updated terms. We recommend checking this page periodically, particularly before making new deposits or sharing additional personal information with us.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please get in touch with us. We aim to respond to all privacy-related enquiries promptly and clearly.